Route Mobile`s arm inks pact with Coca-Cola UAE
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Route Mobile’s step-down subsidiary -- Route Mobile LLC has enabled Coca-Cola UAE to connect with their customers and make it easier for them to order their favourite beverage online. Customers will also be able to pay for the order via Coca-Cola's Payment Gateway without leaving the WhatsApp chatbot, making it a seamless end-to-end process.
Besides automating the order management and improving customer experience, Route Mobile's WhatsApp chatbot solution will also make the process more cost effective for Coca-Cola UAE and present a future use case where the company will be able to provide customer support over the same messaging channel.
Route Mobile is a cloud communications platform service provider, catering to enterprises, over-the-top (OTT) players, and mobile network operators (MNO).
