12-03-2024 11:05 AM | Source: PR Agency
Overall assigning scores to brokers based on how compliant they are and also how many complaints there are vis a vis the total number of clients is a step in the right direction.
If something is not right at the broker end it will lead to higher client complaints like for example delayed payouts or frequent system downtime.
Monitoring complaint ratio acts as a trigger for active monitoring and early resolution before things go out of hand and impact the larger market ecosystem.
Comment on SEBI Strengthening Monitoring Requirements For Qualified Stockbrokers by Shrey Jain, Founder & CEO, SAS Online - a deep discount broker
![](https://portfolio.investmentguruindia.com/uploads/news/Shrey Jain.jpg)
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Below the Comment on SEBI Strengthening Monitoring Requirements For Qualified Stockbrokers by Shrey Jain, Founder & CEO, SAS Online - a deep discount broker
Three new factors that have been added are quite relevant but the calculation and eligibility behind the compliance score and grievance redressal is not very clear
Overall assigning scores to brokers based on how compliant they are and also how many complaints there are vis a vis the total number of clients is a step in the right direction.
If something is not right at the broker end it will lead to higher client complaints like for example delayed payouts or frequent system downtime.
Monitoring complaint ratio acts as a trigger for active monitoring and early resolution before things go out of hand and impact the larger market ecosystem.
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