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With an aim to formulate measures to improve ease of living, doing business and reduce the compliance burden, Commerce and Industry Minister Piyush Goyal has pitched for simplicity. He also called for the creation of a single identification number for businesses and individuals by merging several identification numbers that exist presently, such as Aadhaar, PAN and TAN, so that delivery of services becomes smoother and faster.

Goyal said government departments can take cues from the private sector which often makes things simpler for users. Citing an example, he said it is because of this simplicity that many people prefer to book their tickets on online platforms like MakeMyTrip rather than on IRCTC. He said ‘Simplicity is extremely important...Young boys and girls come in and make a system which is (so) easy to navigate that our whole complex mechanism becomes totally redundant...I am only trying to explain that simplicity is going to be very important going forward’.

He also called for timely delivery of services, simple monitoring mechanism, practical feedback from stakeholders and easy processes to further improve ease of living. He pointed out ‘With all due respect, very fancy presentations that these big consulting companies come and give are never going to solve the problems of this country or the big, big reports that come from international organisations. We Indians can devise mechanisms which suit the Indian context’.