Hinduja Global Solutions shines on introducing HGS Axle
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Hinduja Global Solutions is currently trading at Rs. 1351.05, up by 34.10 points or 2.59% from its previous closing of Rs. 1316.95 on the BSE.
The scrip opened at Rs. 1343.95 and has touched a high and low of Rs. 1368.15 and Rs. 1315.50 respectively. So far 2375 shares were traded on the counter.
The BSE group 'A' stock of face value Rs. 10 has touched a 52 week high of Rs. 1974.00 on 04-Jan-2022 and a 52 week low of Rs. 847.00 on 13-May-2022.
Last one week high and low of the scrip stood at Rs. 1389.65 and Rs. 1306.00 respectively. The current market cap of the company is Rs. 7086.20 crore.
The promoters holding in the company stood at 67.13%, while Institutions and Non-Institutions held 15.51% and 17.36% respectively.
Hinduja Global Solutions (HGS) has introduced HGS Axle, a custom-built human-centric automated dispatch assistant that helps Emergency Roadside Service (ERS) teams by triaging and capturing information while alleviating stress for stranded drivers. Developed to create an easy-to-navigate, 24/7/365 self-service emergency roadside assistance experience, HGS Axle reduces the amount of time and effort a driver must take to solve frustrating vehicle breakdown situations.
When a stranded driver contacts an ERS company via a phone call, SMS, or mobile messaging, HGS Axle’s intelligent platform finds the nearest tow truck, dealership, and/or mechanic, creating a digital dispatch which automatically saves customers much needed time and effort in a stressful situation. Via GPS, all parties can monitor Axle to view the status of the tow truck or other next steps in real time. The Axle bot works by tapping into the knowledgebase and using machine learning algorithms such as Natural Language Processing (NLP) and deep neural networks to understand the context of the customer’s problem. Then, back-end activities are automatically triggered, such as a dispatch to begin transactional processing.
HGS is a global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day.
