Newgen Software Technologies Limited (Newgen) was established on 5th June, 1992. It is a software products company offering a platform that enables organizations to rapidly develop powerful applications addressing their strategic business needs. The applications created on the company’s platform enable organisations to drive digital transformation and competitive differentiation. The clients use the platform of the company to rapidly design, build and implement enterprise-grade custom applications through the intuitive, visual interface with minimal coding.
Newgen’s platform comprises of:
• Enterprise Content Management (ECM): OmniDocs Enterprise Content Management Software allows digitisation of enterprise content and information. The platform provides smart tools for enterprises to capture and extract information from various sources, classify, store, archive or retrieve as well as dispose of any content and documents required in day-to-day business operations. It provides the flexibility to access or deliver content over mobile and cloud creating a highly connected and digital workplace. It offers a robust US DoD 5015.02-STD certified Records Management System to ensure compliance with regulatory requirements in relation to management of records.
• Business Process Management (BPM): OmniFlow Intelligent Business Process Suite (OmniFlow iBPS) is an integrated system which allows enterprises to manage a complete range of business processes, including designing and modelling flow of work, executing the flow of work through the workflow engine and monitoring the flow of work for future improvement. OmniFlow iBPS also offers dynamic case management capabilities which allow decision-makers to respond to real time opportunities, challenges and other unanticipated situations while maintaining a high level of collaboration.
• Customer Communication Management (CCM): OmniOMS Customer Communication Management suite offers a unified communication platform that allows enterprises to improve communication with the clients by delivering a personalised, targeted and consistent communication through various channels. Being built on the same technology architecture, these suites are well-integrated and offer ease of implementation and use. These suites can be deployed on-premise as well as on cloud. Further, the clients prefer to use the product suites on cloud on a subscription basis.
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